Privacy Policy

Quick access

1. Who we are

At Fitro Nutrition, we are committed to protecting your privacy and ensuring that your personal data is handled securely, transparently, and lawfully. This Privacy Policy explains how we collect, use, store, and share your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable data protection laws.

2. What personal data we collect

We may collect and process the following categories of personal data:

a. Identity & contact details

– Full name
– Billing and shipping address
– Email address
– Phone number
– Edge

We do not knowingly collect personal information from anyone under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

b. Payment details

– Partial payment card details (securely processed via third-party providers such as Stripe, PayPal, Klarna)
– Transaction history

c. Technical & Usage Data

– IP address
– Browser type and version
– Device type – Time zone setting
– Website interaction data (pages visited, time spent, etc.)

d. Marketing & communication preferences

– Your preferences for receiving newsletters and promotional emails
– Interaction with marketing campaigns

3. How we collect your data

We collect personal data in the following ways:

– When you create an account or place an order
– When you subscribe to our newsletter or marketing communications
– When you contact our customer support team
– Automatically, through cookies and similar technologies (see our Cookie Policy )
– Through third-party integrations (e.g., payment processors, analytics tools)

5. How we use your data

We use your personal data to:
– Process and deliver your orders
– Manage payments and refunds
– Provide customer support
– Send service-related and marketing communications
– Improve and personalize your shopping experience
– Analyze the usage and performance of our website

6. Who we share your data with

We do not sell your data. We only share it with trusted third-party providers necessary for the operation of our business:
– Payment providers (e.g., Stripe, PayPal, Klarna)
– Shipping and logistics partners (e.g., DHL, PostNord, DPD)
– Email marketing platforms (e.g., Mailchimp, Klaviyo)
– Analytics tools (e.g., Google Analytics, Search Console)
– IT and hosting providers (e.g., Oderland, Zizou Zayn )

All third-party providers are GDPR compliant and process your data only according to our instructions.

7. International Data Transfers

We primarily store and process your data within the European Economic Area (EEA). If data is transferred outside the EEA (e.g., to the United States via Mailchimp or Google), we ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place.

8. Data Retention

We retain your personal data:
– For as long as necessary to fulfill the purposes described in this policy
– ​​For legal, tax and accounting obligations (typically 6–10 years in Germany)
– Until you request its deletion or withdraw your consent, where applicable

9. Your rights under the GDPR

As an EU citizen, you have the right to:
– Access the personal data we hold about you
– Correct inaccurate or incomplete data
– Have your data deleted (“right to be forgotten”)
– Restrict or object to certain types of processing
– Data portability, where applicable
– Withdraw your consent at any time (e.g., marketing emails)
– Lodge a complaint with your local data protection authority.

To exercise your rights, contact us at: Info@fitronutrition.com/  

We strive to respond to all legitimate requests within one month, as required by the GDPR.

10. How we protect your data

We implement strict technical and organizational measures to protect your personal data, including:

– SSL encryption
– Secure servers and firewalls
– Access control and user authentication
– Regular security audits
– Employee training in data protection
– Trusted and secure IT and hosting service providers (e.g., Oderland, Zizou Zayn )

11. Cookies

We use cookies to improve your browsing experience and analyze website traffic. Some cookies are essential for the website to function, while others are optional and require your consent. You can find more details in our full Cookie Policy .

When you visit our website, you will be asked for your consent via a cookie banner, in accordance with the ePrivacy Directive and the GDPR. You can manage or withdraw your consent at any time by adjusting your cookie settings.

12. Links to third-party providers

Our website may contain links to external websites. We are not responsible for the privacy practices of these websites. We recommend that you read their privacy policies separately.

13. Contact us

14. Amendments to this policy

We may update this privacy policy from time to time. Significant changes will be published on this page and, where appropriate, communicated to you by email.

Last updated:2026-05-29